Over the years, Philippines has consistently ranked in the top 5 outsourcing destinations globally. Based on the latest Philippines Statistics Authority data, the country is home to 851 registered BPO companies, 429 of which are call centers and 393 are tech related.
Though customer support dominates the Philippine outsourcing industry, other professional services are readily offered to companies of all sizes, from front to back-office support. Here, we explore three of the most common services outsourced to the Philippines apart from customer support.
1. Digital Marketing and Lead Generation
Surveys indicate that the two primary reasons companies outsource digital marketing and lead generation are cost reduction and quality improvement. In the Philippines, you can employ an entire sales and marketing team for the same salary that you would pay for a single in-house employee in US, UK, or Australia. This doesn’t mean, however, that quality of work is at stake.
In fact, the Philippines has a booming population of tech-savvy and digitally inclined professionals. Filipinos topped the list of internet users globally in Hootsuite’s 2019 We Are Social report. Many of the country’s outsourcing companies also have specialized units that can provide expertise in a multitude of digital marketing and lead generation strategies including web design and development, brand development, content creation, search engine optimization, and social media management.
2. Administrative Assistance
Administrative support is vital in any business, big or small. Such assistance provides a much-needed relief from day-to-day menial tasks and allows businesses to focus more on their core services.
Outsourcing administrative tasks to the Philippines offers an array of advantages. Apart from saving costs and being able to hire experienced assistants, many outsourcing companies in the country provides one-stop administrative and clerical services depending on what you need on any given day. Most outsourcing companies can assist with daily office requirements, providing support to managers and employees, organizing appointments, and data entry.
3. Human Resources
More and more companies are shifting human resources functions to the Philippines. Numerous Fortune 500 companies are already taking advantage of the local talent pool, and small to mid-sized companies are catching on too.
This is because Philippines touts countless annual graduates and professionals in psychology, business relations, and accountancy—disciplines that are integral in employee acquisition, onboarding and training, administrative management, and payroll.
Why do Companies Outsource to the Philippines?
The Philippine outsourcing industry enjoys unstoppable growth, and this is because the country is consistently besting other hubs in Asia in terms of cost-efficiency, talent availability, and the myriad of support and services that companies can choose from. To learn more about the factors that make the Philippines the best outsourcing destination, ask Maquiraya and Associates, Inc.
Maquiraya and Associates, Inc. is your outsourcing gateway to the Philippines. We provide a range of services to match your business needs. From business registration to business development and matchmaking, we help you set up for success every step of the way. Contact us today!